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Pharmacy Coordinator in Montreal at Innomar Strategies

Date Posted: 12/26/2018

Job Snapshot

Job Description

The Pharmacy Coordinator reports to the Associate Manager, Specialty Pharmacy Solutions and is an essential team member of the Specialty Pharmacy Network Division. The Pharmacy Coordinator is responsible for ensuring maximum levels of performance and customer service in order to support our internal and external clients.
  • Ensures an optimal prescription fulfillment service focusing on the coordination and scheduling of on time delivery, reporting, invoicing, ordering, data integrity and communication
  • Ensures accurate and timely coordination services activities in compliance with internal and external expectations
  • Communicates directly with pharmacies and other service providers to ensure the needs of the patients are met
  • Communicates with patients to coordinate procurement of specialty medication
  • Pro-actively identifies and solves coordination issues
  • Coordinates fulfillments for various program elements 
  • Coordinates fulfillment supplies through purchase orders and inventory control
  • Provides on-going feedback to the Specialty Pharmacy Solutions Manager
  • Collaborates with the training of new associates
  • Actively demonstrates innovation and improvement of processes
  • Embraces and fosters company values and company policies and initiatives 

Job Requirements

  • A post-secondary degree program and/or an equivalent combination of experience and education
  • Two years of customer service experience
  • Pharmacy Technician certification and/or Pharmacy coordination experience preferred
  • Strong organizational, communication and problem solving skills
  • Demonstrate superior customer service skills
  • Ability to make decisions using sound judgment and take initiative with minimal direction
  • Ability to multi-task and meet established deadlines
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel, Internet Explorer, PowerPoint)