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Pharmacy Administrative Assistant in Burlington at Innomar Strategies

Date Posted: 2/28/2018

Job Snapshot

Job Description


Working under the supervision of the Manager, Pharmacy Services, the Pharmacy Administrative Assistant assumes responsibility for the administrative tasks in the Pharmacy. In addition, the Administrative Assistant supports the various roles on the pharmacy team as required to maintain productivity and provide excellent customer service. 

  • Scan prescriptions into the pharmacy software system
  • Create and maintain numerical prescription files and storage
  • Replenish and reorder pharmacy and office supplies
  • Prepare and process billings, claims, disbursements and related documents;
  • Answer the telephone and direct calls to the appropriate team member
  • Assist in pharmacy and sterile room cleanliness
  • Handle incoming and outgoing mail (including inter-office)
  • Retrieve prescription hardcopies as required for audit purposes
  • Create and maintain files for invoices, packing slips and other documentation
  • Assist patients picking up prescriptions;
  • Process credit card payments using online software and/or hardware
  • Liaise with courier representatives to track packages and resolve delivery issues 
  • Create shipping waybills using courier software systems
  • Select, assemble and pack the correct shipping container for a given drug product
  • Liaise with warehouse personnel to replenish shipping supplies
  • Assist couriers with outgoing deliveries to ensure all deliveries are picked up
  • The Pharmacy Administrative Assistant will also be assigned other duties and tasks as required from time to time.

Job Requirements

  • High School Diploma or equivalent experience;
  • Proficiency in Kroll an asset;
  • Working knowledge of pharmacy operations; Previous pharmacy experience an asset;
  • 1-2 years administrative experience an asset;

  • Organized with the ability to multi-task and shift priorities with ease;
  • Strong tendency for attention to detail and a high degree of accuracy
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel);
  • Able to work under pressure in a fast-paced environment
  • Excellent customer service and interpersonal skills;
  • Ability to work independently and in a team environment;
  • Ability to communicate effectively both orally and in writing
  • Excellent organizational and time-management skills; 
  • Ability to consistently meet deadlines and handle competing requests
  • Ability to solve problems effectively and efficiently
  • Ability to deal with stressful situations as they arise
  • Ability to lift up to 50lbs
  • Associate may be exposed to cold environments up to 20% of day