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Bilingual (English/French) Data Entry Specialist in Montreal at Innomar Strategies

Date Posted: 11/19/2018

Job Snapshot

Job Description

Under the close supervision of the Program Manager, the Data Entry Specialist will provide support to the field team with all administrative/data entry tasks critical to the progression of patients through individual steps of the client program.


PRIMARY DUTIES AND RESPONSIBILITIES:

1. Create and maintain patient records in the CRM by ensuring information documented are

accurate and updated regularly

2. Execute administrative tasks critical to the progression of patients through the Program

3. Ensure data integrity

4. Act as a liaise between other members of the team

5. Handling faxes (incoming/outgoing) accordingly and timely

6. Organize work schedule to complement working hours in multiple time zones

7. Labeling and attaching documents to the CRM

8. Ability to cover various shifts

9. Ad hoc duties as assigned


Job Requirements

  • Excellent computer skills
  • Minimum 2 years experience in a similar administrative or data entry role
  • Experience with the SalesForce software (or experience with a CRM system) an asset
  • Experience with the faxing software (MyFax or Right Fax) an asset
  • High School Diploma or Post Secondary schooling preferred
  • Technical vocational training or equivalent combination of experience and education.
  • 2 years directly related experience.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:


1. Knowledge of medical terminology an asset

2. Ability to work autonomously

3. Ability to provide assistance to team members during periods of increased workload

4. Ability to recognize and question abnormal data and escalate if need be

5. Ability to foresee and adjust scheduling and adjust workload

6. Strong analytical skills
7. Effective interpersonal and leadership skills
8. Effective organizational skills; attention to detail

9. Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks

10. Excellent problem-solving skills; ability to resolve issues effectively and efficiently

11. Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

12. Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces