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Bilingual Administrative Coordinator in Oakville at Innomar Strategies

Date Posted: 10/19/2018

Job Snapshot

Job Description

Under general supervision of the Associate Program Manager, performs the administrative functions for their assigned Patient Support Program. Responsibilities include, depending on program, activities such as generating and distributing reports, maintaining business information, drafting correspondence, receipt processing and/or processing co-pay requests.

  • Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program.
  • As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments.
  • Liaise with Program managers to ensure copayment KPIs are met.
  • Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments.
  • Liaise with 3rd party payment administrator to ensure accurate electronic payment processing.
  • Establishes and maintains office files, makes appointments and arranges meeting rooms as required.
  • Compiles information from various sources and utilizes the information for uses such as generating reports.
  • Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications.
  • Updates and maintains pertinent business information via computer or department files.
  • Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time.
  • Drafts and types correspondence and/or presentations to be sent to internal and external contacts.
  • Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required.
  • Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues.
  • Maintains and promotes positive and professional working relationships with associates and management.
  • Complies with all appropriate policies, procedures, safety rules and regulations.

Job Requirements

  • Bilingual (French/English) required
  • Post-secondary education in a related field
  • 1-3 years’ experience in an administrative role
  • Strong knowledge of Microsoft Word, Excel, Power Point and Outlook
  • Proven accuracy when processes large amounts of data
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Strong organizational skills; attention to detail