Bilingual Pharmacy Coordinator in Oakville at Innomar Strategies

Date Posted: 4/21/2021

Job Snapshot

Job Description

Reporting into the ICP Manager, the Clinic and Pharmacy Navigator will be responsible for supporting the InnomarClinicsâ„¢, Innomar Pharmacy Network. The Clinic and Pharmacy Navigator will also be responsible for certain aspects as it pertains to patient / care partner enrolment for the provision of reimbursement, scheduling and drug ordering.

  • Enroll patients for the variety of ICP programs.
  • Manage reimbursement navigation for patients by coordinating relationships with Innomar and Non-Innomar programs, patients, pharmacy team, partners and physicians
  • Process and attain SAs or reimbursement coverage for patients (e.g. manage communication with public and private providers)
  • Liaise with the scheduling, clinics, patient support programs and pharmacy divisions
  • Maintain accurate data in patient files and computer drives
  • Verify that customer receives correct prescription(s)
  • Maintain workflow through effective task prioritization and teamwork
  • Prepare and process billings, claims, reimbursements and related documents
  • Review invoices or other documentation
  • The Clinic and Pharmacy Navigator will also be assigned other duties and tasks as required from time to time.
  • May be required to be on standby/ on call as part of this role.
  • Job Requirements

  • A demonstrated commitment to high professional ethical standards and a diverse workplace
  • Excels at operating in an fast pace, community environment
  • Excellent collaborative work style and commitment to get the job done
  • Ability to challenge and debate issues of importance to the organization
  • Ability to look at situations from several points of view
  • Persuasive with details and facts
  • Delegate responsibilities effectively
  • High comfort level working in a diverse environment
  • Post-secondary education or equivalent in a related discipline
  • Two or more years of reimbursement navigation experience involving private and public payers is required
  • Two or more years of related reimbursement experience an asset
  • Proficiency in Microsoft Office applications (Outlook, Word, Excel)
  • Organized with the ability to multi-task and maintain accuracy
  • Excellent knowledge of Canadian drug reimbursement landscape
  • Knowledge of pharmacy operations
  • Excellent communication, customer service and interpersonal skills
  • Ability to work independently and in a team environment
  • Excellent time management skills
  • Bilingualism, French/English an asset
  • Patient Support Program experience an asset   Minimum skills and requirements:
  • Working knowledge of pharmaceutical and reimbursement navigation services industry required
  • Strong analytical and mathematical skills
  • Ability to communicate effectively both orally and in writing
  • Effective interpersonal and leadership skills
  • Effective organizational skills; attention to detail
  • Ability to consistently meet deadlines
  • Previous experience in cold-chain distribution an asset
  • Previous experience with biological and/or cytotoxic medication and sterile preparation an asset
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently
  • Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs