Administration & Co-Pay Assistant in Oakville at Innomar Strategies

Date Posted: 4/12/2021

Job Snapshot

Job Description

Under general supervision of the Manager, performs the administrative functions for their assigned Program. Responsibilities include, depending on program, activities such as generating and distributing reports, maintaining business information, drafting correspondence, receipt processing and/or processing co-pay requests.


PRIMARY DUTIES AND RESPONSIBILITIES:

  • Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program.
  • As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments.
  • Liaise with Program managers to ensure copayment KPIs are met.
  • Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments.
  • Liaise with 3rd party payment administrator to ensure accurate electronic payment processing.
  • Establishes and maintains office files, makes appointments and arranges meeting rooms as required.
  • Compiles information from various sources and utilizes the information for uses such as generating reports.
  • Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications.
  • Updates and maintains pertinent business information via computer or department files.
  • Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time.
  • Drafts and types correspondence and/or presentations to be sent to internal and external contacts.
  • Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required.
  • Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues.
  • Maintains and promotes positive and professional working relationships with associates and management.
  • Complies with all appropriate policies, procedures, safety rules and regulations.
  • Performs related duties as assigned.

Job Requirements

  • Post-secondary education in a related field
  • 3-5 years experience in an administrative role in a pharmaceutical setting
  • In-depth knowledge of the Microsoft Office Suite of applications is essential
  • Proven accuracy when processes large amounts of data
  • Candidate must have strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Adaptability to change and to learn new skills as required
  • Bilingual, French/English preferred


MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  • Ability to communicate effectively both orally and in writing
  • Strong interpersonal skills
  • Strong analytical and mathematical skills
  • Strong organizational skills; attention to detail
  • Ability to resolve issues quickly and efficiently
  • Ability to represent a positive and professional image
  • Strong knowledge of Microsoft Word, Excel, Power Point and Outlook
  • Ability to implement processes resulting in satisfactory audit practices
  • Ability to consistently meet deadlines
  • Excellent problem solving skills; ability to resolve issues effectively and efficiently
  • Strong business and financial acumen